EagleCast Refund & Cancellation Policy

1. 7-Day 100% Money-Back Guarantee

At EagleCast, we take tremendous pride in the stability of our server network and the quality of our 15,000+ live channels. We want you to feel completely confident in your purchase. Therefore, every new subscription purchased on eaglecast.us is covered by an ironclad 7-Day 100% Money-Back Guarantee.

2. Eligibility Criteria

You are fully eligible for a complete refund if:

• You submit your refund request within 7 calendar days from your initial order timestamp.
• You encounter technical playback issues that our support technicians are unable to resolve.
• Our channel selection or stream performance does not satisfy your personal entertainment requirements.

3. How to Request a Refund

Initiating a refund is straightforward and hassle-free:

• Send a message to our WhatsApp support team at +44 7043 667322 or email [email protected].
• Provide your order email or transaction reference number.
• Our accounting department will review and process your reimbursement within 24 to 48 business hours.

4. Processing Timelines

Once issued, funds typically reflect in your original payment source (credit card, bank account, or crypto wallet) within 3 to 5 banking days, depending on your financial institution's processing speeds.