EagleCast Privacy Policy

1. Introduction & Overview

At EagleCast ("we", "our", or "us"), accessible from https://eaglecast.us, customer confidentiality and digital privacy are fundamental to our business philosophy. This Privacy Policy documents the specific categories of information collected and recorded by EagleCast and outlines how we utilize and safeguard that data.

2. Information We Collect

When you purchase an EagleCast subscription or contact our WhatsApp support line, we collect only the minimal data essential for order execution and line generation:

• Contact Information: Your WhatsApp phone number and/or email address solely for delivering your M3U and Xtream login credentials.
• Transaction Identifiers: Confirmation reference codes from our third-party payment processors. We do not store raw credit card numbers on our internal databases.
• Technical Stream Logs: Aggregated, non-identifiable telemetry (such as connection bitrate and server cluster latency) used strictly to diagnose stream health and eliminate buffering bottlenecks.

3. Zero-Logging Privacy Commitment

We enforce a strict zero-logging policy regarding our clients' viewing activities. EagleCast does not track, monitor, record, or store records of which specific live TV channels, sports broadcasts, or video-on-demand titles you stream. Your multimedia consumption remains 100% private to your household.

4. Cookies & Web Tracking

Like many modern web platforms, EagleCast utilizes standard session cookies to preserve user shopping cart selections, currency preferences, and aggregated Google Analytics statistics (ID: G-SPPM3PQVQW). You can decline or disable cookies anytime via your browser preferences without losing access to our core website features.

5. GDPR & CCPA Compliance Rights

Depending on your geographic location, you retain explicit data rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), including the right to inspect, correct, or request the permanent deletion of your customer contact record. Inquiries can be submitted to [email protected].

6. Contact Us

For any privacy-related questions or data removal requests, contact our designated privacy officer at:

EagleCast Customer Support
3610 Ashworth Ave N, Seattle, WA 98103, USA
Email: [email protected]
WhatsApp: +44 7043 667322